Jaya Grocer Sets a Smarter Standard for Digital Supermarket Shelves

Location: Malaysia

Industry: Supermarket

Customer Overview

Jaya Grocer is one of Malaysia’s leading supermarket chains, operating more than 50 stores nationwide. As part of its smart retail transformation strategy, the company implemented electronic shelf labels to improve pricing efficiency, store visibility, and data-driven operations.

Challenge

Jaya Grocer needed to create a scalable model for multi-store rollout. Traditional shelf labeling and store-level coordination made it difficult to respond quickly to pricing changes, product updates, and promotional execution while maintaining a consistent customer experience.

Solution

ZKONG Valley Series ESL solutions were deployed across multiple store formats.

For Jaya Grocer, the solution supports faster real-time price and promotion updates, and a scalable foundation for future rollout.

Key project outcomes:

• Valley Series ESL deployment in multiple sizes

• Borderless, non-reflective ESL design improves readability

• Real-time pricing updates across stores

• Reliable operation in cold storage environments

• Reduced operational costs

• Supports scalable supermarket digital transformation