Accurate, Real-Time Product Information for S2 Farma

Location: Brazil

Industry: Pharmacy

Customer Overview

S2 Farma is a pharmacy retail operator in Brazil. S2 Farma required dynamic pricing management across large SKU pharmacy inventories while supporting rapid retail expansion. The project supports more accurate product communication in a healthcare retail environment where trust is essential.

Challenge

S2 Farma needed to keep SKU-level product information accurate and easy to update, integrate shelf updates with existing retail and inventory systems, and create a scalable model for multi-store rollout. Traditional shelf labeling and store-level coordination made it difficult to respond quickly to pricing changes, product updates, and promotional execution while maintaining a consistent customer experience.

Solution

ZKONG ESL rollout improved pricing accuracy and supported long-term network expansion.

System integration connects shelf information with existing retail workflows, reducing duplicate work and improving operational control.

For S2 Farma, the solution supports stronger pricing accuracy and customer trust, and a scalable foundation for future rollout.

Key project outcomes:

• 2,000 ESL tags deployed in initial store

• Supports 3,500 SKUs per store

• 40 branches in rollout plan, expansion planned through 2029